Policy & Terms of Service

All services are by appointment only. Walk-in appointments are not accepted.

• Mobile notary appointments require a minimum of 2 hours advance notice.
• All appointments are confirmed via email or phone before services begin.
• Final pricing is confirmed after document review and before services are rendered.

We understand that schedules change. Please notify us as early as possible if you need to cancel or reschedule your appointment.

• Cancellations with 24+ hours notice — your deposit may be applied toward a rescheduled appointment at our discretion.
• Cancellations with less than 24 hours notice — the deposit is forfeited.
• No-shows — the deposit is forfeited. A new deposit is required to rebook.
• RON no-shows — a 100% credit toward a future RON session may be issued at our discretion.
• To cancel or reschedule, contact us at contact@blueinknotary.co or 609-544-0108 as soon as possible.

RON services are performed using BlueNotary, a compliant RON technology platform authorized under New Jersey law. Identity verification is conducted via multi-factor authentication and credential analysis.

Documents notarized via RON are not eligible for NJ apostille processing, which requires an original wet ink signature and seal. Acceptance of RON-notarized documents is determined by the receiving institution.

In the event of a no-show for a scheduled RON session, a 100% credit toward a future RON service may be issued at our discretion.

As a commissioned Notary Public in the State of New Jersey, we are required by law to maintain a notary journal recording all notarial acts performed. Each entry includes the date, type of notarization, document type, signer name, and ID type presented.

• Your transaction will be recorded in our notary journal as required by NJ law.
• Journal records are kept confidential and are not shared with third parties except as required by law.
• Clients may request a copy of their own journal entry in writing.

A deposit is required to secure all appointments. The remaining balance is due after document review and before services are rendered.

• $75 deposit required for apostille and estate planning appointments.
• Deposits may be required for hospital, correctional facility, and corporate visits.
• Square accepted for mobile and in-person appointments.
• Stripe accepted for online deposits and scheduled appointments.

All prices shown on our website are starting service fees. Notarial fees are set by New Jersey law at $2.50 per notarial act and are separate from service fees.

• Travel fees may apply for mobile appointments
• After-hours and emergency fees may apply depending on appointment time
• Additional signer fees may apply
• Government, federal, embassy, and out-of-state agency fees are separate
• Shipping and handling fees are separate
• Translation fees are separate

Travel Fees: Mobile notary appointments within Mercer County start at $65. Travel to all other NJ counties (Morris, Passaic, Bergen, Union, Middlesex, Burlington, and surrounding areas) starts at $100. Travel fees are separate from service fees and confirmed at booking.

After-Hours Definition: Standard appointment hours are Monday–Friday, 9:00 AM–6:00 PM. The following are considered after-hours and incur additional fees:

• Evenings — after 6:00 PM on weekdays
• Weekends — Saturday and Sunday appointments
• Holidays — all federal and NJ state holidays
• Emergency/same-day appointments requested with less than 2 hours notice

After-hours fees are quoted at time of booking and added to the total service fee.

All sales are final. No refunds are issued for completed services.

In the event of a notary error, the error will be corrected at no charge. The client must notify us within 72 hours of the service date. Errors reported after 72 hours may be subject to a correction fee.

Please contact us directly before initiating any payment dispute. Most issues can be resolved promptly without a chargeback.

Chargebacks that successfully overturn a valid charge for services that were rendered may be referred to a collections agency for the unpaid balance plus any applicable bank dispute fees.

All documents are handled with discretion and care throughout the process.

• Documents are stored securely for a maximum of 14 days post-service.
• After 14 days, documents are properly disposed of unless otherwise arranged.
• All documents must be signed in the presence of the notary at the time of the appointment. Pre-signed documents cannot be notarized.
• Original documents are required for notarization and apostille processing.
• A valid, unexpired government-issued photo ID is required for all in-person notarizations. Accepted: driver’s license, state ID, U.S. military ID, passport, passport card, or permanent resident card.
• For RON appointments, identity is verified via credential analysis and knowledge-based authentication (KBA) through the BlueNotary platform.
• Email submissions are accepted for review purposes only.

Clients are responsible for the accuracy and completeness of submitted documents. If we identify an issue during review, we will contact you before proceeding. Errors not caused by the notary will be at the client’s expense to correct. Notary errors are corrected at no charge — notify us within 72 hours of service.

Witness coordination is available for documents that require witnesses in addition to notarization.

• Witness fee: $35 per witness
• Wills require two witnesses under New Jersey law
• Witness availability must be confirmed at time of booking

Apostille facilitation fees are non-refundable once processing has begun. Timelines provided are estimates and are not guaranteed.

• Documents submitted for apostille must bear original wet ink signatures and seals where required.
• Final acceptance of documents is determined by the receiving government or institution.
• In the event of a government shutdown or agency disruption, documents will be held securely and processed when services resume.
• Reprocessing required due to client errors will be at the client’s expense.
• We process apostilles for all 50 states — documents may be mailed in or we can arrange pickup.
• Government, federal, out-of-state, and embassy fees are separate from our service fees.

Shipping fees for all outbound mail are separate and billed at carrier cost plus a handling fee.

• NJ State Apostille — Standard: 2–4 business days
• NJ State Apostille — Next Day: 24 hours
• Out-of-State Apostille: Varies by state, typically 5–10 business days
• FBI Apostille — Standard: 3–5 weeks via U.S. Department of State
• FBI Apostille — Expedited: 8–10 business days
• Non-Hague Embassy Legalization: Approximately 4–8 weeks (varies by embassy and country)

Courier and document delivery services are available for clients in and around Trenton, NJ.

• Pickup & Drop-Off: Available within 15 miles of Trenton, NJ. We pick up your documents and deliver them to the destination in the same trip.
• Mail-In: Out-of-area clients may mail documents directly to us. Processed documents are returned by mail upon completion.
• Starting at $125. Same-day availability based on schedule — contact us to confirm.
• Shipping and handling fees are separate and billed at carrier cost plus a handling fee.

No appointment is required for translation services. Submit your documents via our translation request form, receive a quote after document review, and pay directly through the form.

All translations are coordinated through our partner, Idiomatic Translations. A notarized Certificate of Accuracy is included with all translations. Translation fees are separate from notary service fees and are quoted after document review.

Blue Ink Notary & Apostille, LLC (“we,” “our,” or “us”) is committed to protecting your personal information. This policy explains how we collect, use, and protect information provided through our website, booking forms, and service interactions.

Information We Collect:

• Name, phone number, email address, and mailing address provided through contact and booking forms
• Document details submitted for review prior to scheduling
• Government-issued ID information collected at the time of notarization, as required by law
• Payment information processed securely through Square, Stripe, or Apple Pay — we do not store card data

How We Use Your Information:

• To schedule, confirm, and fulfill your appointment
• To communicate about your documents, pricing, and service status
• To record notarial acts in our notary journal as required by New Jersey law
• To process payments securely

We Do Not:

• Sell, rent, or share your personal information with third parties for marketing purposes
• Store payment card data on our systems
• Use your information for any purpose beyond the services requested

Data Retention: Physical documents are stored securely for a maximum of 14 days post-service, then properly disposed of. Digital records related to notarial acts are retained as required by New Jersey law.

Contact: For questions about your personal information or to request deletion of your data, contact us at contact@blueinknotary.co.

Blue Ink Notary Services is committed to ensuring our services are accessible to all clients, including those with disabilities.

• Mobile notary appointments can be scheduled at hospitals, care facilities, private residences, and other accessible locations.
• Remote Online Notarization (RON) is available for clients who prefer or require a remote option.
• We are happy to accommodate special scheduling needs — please let us know at the time of booking.
• If you require any accommodation to access our services, contact us at contact@blueinknotary.co, 609-544-0108, or WhatsApp.

Blue Ink Notary & Apostille, LLC is not liable for delays, failures, or interruptions in service caused by circumstances beyond our reasonable control, including but not limited to:

• Government agency closures, delays, or processing backlogs (including NJ Secretary of State, U.S. Department of State, or foreign embassies)
• Federal or state government shutdowns
• Severe weather, natural disasters, or public health emergencies
• Acts of God, civil unrest, or other force majeure events
• Postal, courier, or shipping carrier delays
• Third-party platform outages (Calendly, BlueNotary, Stripe, Square, etc.)

In the event of a force majeure situation affecting your order, we will notify you promptly and work to reschedule or resolve the matter as quickly as possible. Apostille facilitation fees and service fees already rendered are non-refundable in force majeure situations, as these represent work already performed on your behalf.

If you have a time-sensitive document, please inform us at booking so we can advise on realistic timelines and available alternatives.

Blue Ink Notary & Apostille, LLC is not a law firm. Its personnel are not authorized to practice law or provide legal counsel of any kind.

Our services are strictly limited to notarization, document handling, and verification. We do not draft, prepare, or advise on the content of legal documents. Clients should consult a licensed attorney for legal guidance.