Frequently Asked Questions

If you’re unsure which service applies to your situation, contact us at contact@blueinknotary.co or submit a quote request and we’ll guide you through the process. We review your documents and confirm the correct service before anything is scheduled.

No. All services are by appointment only. Mobile appointments must be scheduled at least 2 hours in advance. Please contact us to schedule.

• General notary services
• Mobile notarization (in-person at your location)
• Remote Online Notarization (RON)
• Apostille facilitation — all 50 states
• FBI background check apostilles
• Embassy legalization (Non-Hague countries)
• Estate planning notarization
• Certified and sworn translation coordination

RON is a notarization performed over a secure audio-visual platform. It is performed by a commissioned New Jersey Notary Public using BlueNotary, a compliant RON technology provider. You and the notary connect online, your identity is verified through multi-factor authentication and credential analysis, and your documents are signed and notarized electronically.

Yes. RON is authorized under New Jersey law. The notary must be commissioned in New Jersey and use an approved RON platform. Signers may be located anywhere.

No. New Jersey law does not permit RON for wills, codicils, pour-over wills, or other testamentary documents under the NJ Uniform Electronic Transactions Act (UETA). These documents must be executed with wet ink signatures and in-person notarization.

Additionally, documents notarized via RON are not eligible for NJ apostille processing, which requires an original wet ink signature and seal.

Each signer must appear individually before the notary via the secure platform and complete their own identity verification. Multiple signers may be accommodated in the same session depending on the document type.

Yes. We travel to your home, office, hospital, senior living facility, or other location throughout the Trenton and Mercer County area. Mobile appointments must be scheduled at least 2 hours in advance. Travel fees may apply.

An apostille is a certificate issued by a government authority that authenticates the origin of a public document for use in another country that is a member of the Hague Apostille Convention. It verifies the signature and seal of the official who signed the document.

Apostille: Used for countries that are members of the Hague Convention (120+ countries). Faster and simpler process.

Embassy Legalization (Non-Hague): Required for countries not part of the Hague Convention. The process involves state authentication, U.S. Department of State certification, and embassy or consulate legalization. The process varies by embassy and additional fees may apply.

Yes. We process apostilles for documents issued in all 50 states. Documents may be mailed in or we can arrange pickup. Additional fees and processing times may apply for out-of-state documents.

Yes. FBI apostilles are required for documents used in countries that are not members of the Hague Apostille Convention. Processing times are typically longer than standard apostilles — 3–5 weeks standard, 8–10 business days expedited. We will provide tracking information once documents have been submitted to the U.S. Department of State.

• NJ State Apostille — Express: 2–4 business days
• NJ State Apostille — Next Day: 24 hours
• FBI Apostille — Standard: 3–5 weeks
• FBI Apostille — Expedited: 8–10 business days
• Non-Hague Legalization: Approximately 4–8 weeks

All timelines are estimates and not guaranteed. Priority handling may be available depending on destination and agency requirements.

If a federal shutdown, embassy closure, or other agency disruption occurs, your documents will be held securely and processed as soon as services resume. We will notify you promptly of any known delays. State-level apostille processing through the NJ Department of the Treasury, Division of Revenue and Enterprise Services is generally not affected by federal shutdowns.

We will assist you in understanding the reason for rejection and the available options. Rejection due to document errors, ineligibility, or agency decisions is outside our control. Apostille facilitation fees are non-refundable once processing has begun. Any reprocessing required due to client errors will be at the client’s expense.

Yes. All translations are performed by our trusted partner, Idiomatic Translations. We guarantee the accuracy and completeness of all translations. A notarized Certificate of Accuracy is included with all translations. Translation fees are separate and will be quoted during your document review.

Yes. We offer courier and document delivery services for clients in and around Trenton, NJ.

Pickup & Drop-Off: We pick up your documents and drop them off at the destination in the same trip. Available within 15 miles of Trenton, NJ.

Mail-In: Out-of-area clients may mail documents directly to us. Processed documents are mailed back to your preferred address upon completion.

Starting at $125. Same-day availability based on schedule — contact us to confirm. Shipping and handling fees are separate for mail-in orders.

Yes. A deposit is required to secure your appointment. The remaining balance is due after document review and before services are rendered.

• Square — mobile and in-person appointments
• Stripe — online deposits and scheduled appointments

Pricing is based on the type of service, number and type of documents, destination country (if applicable), processing time, and handling requirements. Notary fees are set by New Jersey law. Additional fees reflect travel, coordination, and administrative handling. Final pricing is confirmed after document review.

Yes. New Jersey law sets the statutory notary fee at $2.50 per notarial act. Service pricing for mobile, apostille, and other services reflects time, travel, coordination, and professional handling — not the notarial act itself.

All sales are final. No refunds will be issued for completed services unless an error was made by the notary. In the event of a notary error, it will be corrected free of charge. The client must notify us within 72 hours of service.

Please contact us before initiating any payment dispute. Chargebacks that overturn a valid charge may be sent to collections for the unpaid balance plus applicable bank dispute fees.

Yes, for review purposes. However, original documents are typically required for notarization and apostille processing. We will confirm what is needed after reviewing your submission.

Valid, unexpired government-issued photo ID is required. Accepted forms include a driver’s license, state ID, U.S. military ID, passport, or permanent resident card. For RON appointments, identity is verified through credential analysis and knowledge-based authentication (KBA) via the BlueNotary platform.

We review all documents before processing. If we identify an issue, we will contact you to discuss options before proceeding. Clients are responsible for the accuracy and completeness of submitted documents. Errors not due to the notary will be at the client’s expense to correct.